The Top 5 Ways KRONOS Customers Can Kick Butt With RightPunch From M2SYS

What Is RightPunch?

This just in.  BIG news being reported from the PC-based time and attendance workforce management market. M2SYS Technology has developed a customized biometric identification platform to interface with Workforce Timekeeper from KRONOS and customers are happier than Las Vegas bookies during March Madness.  The product is called RightPunch, and it is paying ginormous dividends for KRONOS customers who are choosing PC-based biometric time clocks as part of their workforce management software strategy.

RightPunch is a flexible, PC-based biometric time clock that has all of the features of a wall mounted biometric time clock at a fraction of the cost.  Without requiring any developments or upgrades, RightPunch instantly interfaces with Workforce Timekeeper offering offline punch captures, schedule verification and automated biometric template distribution to support “floating” employees.  Plus, biometric identification is powered by Hybrid Biometrics, which supports fingerprint, finger vein, palm vein, and iris recognition to ensure 100% employee read rates.

Top 5 Benefits Of Using RightPunch

#1 – Increase in employee productivity by eliminating “buddy punching.

#2 – Reductions in payroll inflation and payroll error rates.

#3 – Increase in security, efficiency and environmental conscientiousness by eliminating ID cards or PINs.

#4 – Reliability – 100% of employees are consistently recognized and authenticated.

#5 – Ensure compliance with labor tracking laws.

Read more about how biometric identification technology from M2SYS is paying huge dividends  for a current KRONOS customer using Workforce Timekeeper.

Is saving money, time and resources important to your business?  If you are a KRONOS Workforce Timekeeper customer, get in on the action and ask about RightPunch, the PC-based biometric time clock interface from M2SYS.


How To Properly Clean Biometric Hardware

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Unintentional Consequences Resulting From Good Intentions

Recently, an end user contacted us to report that one of their fingerprint readers had mysteriously been damaged and unable to properly scan.  Turns out that the glass surface where the finger rests during the scanning process had become scratched and thus could not properly capture a fingerprint image.  Although no one on staff was claiming responsibility for the damage or the cause, management suspected (due to another fingerprint reader being damaged in a similar way a few months prior) that it was due to someone improperly wiping the surface with a prohibited cleaning agent.

Taking into consideration that fingerprint readers and other biometric hardware devices are an investment and have a shelf life just like most other electronic equipment, it prompted us to think that perhaps it was an appropriate time to write a blog post on how to properly clean biometric hardware to prolong the hardware longevity and get the most out of your investment.  Since regular use of biometric hardware devices (especially fingerprint readers) leaves residues or other foreign materials on the surface, this post will offer tips on how to properly maintain the devices.

fingerprint reader Wear And Tear More Prevalent For Fingerprint

No matter where you have a biometric system deployed, your hardware will undergo wear and tear as your end users place their fingers or palms on the device for recognition.  However, fingerprint readers tend to have shorter life spans due to the fact that an end user must make physical contact with the fingerprint sensor in order for the device to capture a print and identify through a biometric software interface.  Within environments where staff is prone to having dirty, greasy, or grimy fingers due to their job responsibilities, we always recommend cleaning your hands before using either of our fingerprint readers.  Remember that dirty residue, oils or other materials on the surface of a fingerprint reader can obscure the image causing performance degradation in terms of false acceptance and false reject rates.


Dampen a lint-free cloth or cotton swab with alcohol or acetone. Gently rub the cloth across the sensor

surface in a left and right direction.  Move slowly down the sensor to cover the entire surface area. Repeat this process 2-3 times. Visually observe that no residual solution remains on the sensor.

Caution: Abrasive materials are not recommended for cleaning the M2-EasyScan.


The scanning surface of the M2SYS fingerprint scanner is coated with a thin film of silicone.  This silicone layer helps the reader capture more ridge detail from rough, dirty, and other potentially difficult prints. The silicone layer is not removable or replaceable, so please make sure to treat it with care.

As far as cleaning, it is NOT recommended that you regularly use industrial cleaning solvents (especially those that are alcohol-based) on the scanning surface.  The repeated use of such products will definitely lead to the silicone layer on the scanning surface becoming damaged.  Such damage will result in decreased capture sensitivity, and will negatively impact the scanner’s performance.  A piece of scotch tape, placed sticky side down and then peeled off, should be sufficient to remove any dust or latent oil or dirt buildup caused by normal use.  The frequency of use for the tape will vary depending on the amount of traffic a scanner experiences.  Typically, once a week should be reasonable.

If something unusual does happen, like something sticky gets spilled on the scanner surface, a small amount of mild ammonia-based cleaner (e.g. Windex) can be sprayed onto a cloth (not paper) and blotted or gently wiped on the problem area.  Blot the area dry and use scotch tape to remove any leftover particulate.  You should not use paper-based products (e.g. paper towels) to clean the surface as they will leave small paper particles stuck to the silicone.  You should not spray any cleaners directly on the scanning surface. You should never use an alcohol-based cleaner on the scanning surface.  This procedure is only to be used in the rare case that something out of the ordinary gets onto the scanning surface – scotch tape alone will be sufficient for normal maintenance of the scanning surface.

It is possible that with heavy use the silicone layer on the scanning surface may become slightly cloudy over time.  Use of a mild ammonia-based, as described above, may help to remove this cloudiness.

Vascular Biometric Readers – Finger Vein and Palm Vein

Luckily, the dawn of vascular biometric readers meant that end users no longer had to make contact with the sensor that captures the image of the finger or palm vein for recognition.  It did not mean that these readers would not be susceptible to becoming dirty but cleaning frequency dropped significantly and the contactless sensor meant a longer life for the hardware.  Here is the breakdown of how to clean each M2SYS vascular reader:

M2-FV (Finger Vein) Scanner Maintenance:

  • Before performing the M2-FV Scanner maintenance, remove the USB cable. Keeping the cable connected with the USB connector during maintenance may cause failures.
  • For M2-FV Scanner maintenance, be careful not to allow water to come in contact with the inside of the M2-FV Scanner.  This may cause malfunctioning.
  • Do not clean the device using organic solvents such as gasoline and alcohol. This may cause malfunctioning.

Maintenance of the external part of the M2-FV Scanner should be about once a month or whenever required according the condition of the scanner.  Clean the external part of the scanner by rubbing it with a soft piece of cloth.  If dirt is not removed by doing this, soap the surface to be cleaned with neutral detergent and clean using a tightly wrung out piece of damp cloth.  If dirt remains, immerse the piece of cloth into water and cleaning detergent, wring tightly and apply to remove the dirt.

  • Scanning area maintenance. (About once a month or whenever dirt from fingerprints is detected.)

Scanning Area Maintenance Method

  • Use a soft piece of cloth to clean the scanning area.
  • Lift up and remove the front part of the device where the finger is placed (support).
  • Clean the scanning area using a soft piece of cloth. In case of big and obvious dirt particles, remove these before cleaning.
  • Place the support back into its position once the cleaning is finished.

M2-PV (Palm Vein) Scanner Maintenance:

Before performing the M2-PV Scanner maintenance, remove the USB cable. Keeping the cable connected with the USB connector during maintenance may cause failures.

  • For M2-PV Scanner maintenance, be careful not to allow water to come in contact with the inside of the M2-PV Scanner. This may cause malfunctioning.
  • Do not clean the device using organic solvents such as gasoline and alcohol. This may cause malfunctioning.

biometric software systemMaintenance of the external part of the M2-PV Scanner is required according the condition of the scanner. Clean the external part of the scanner by rubbing it with a soft piece of cloth. If dirt is not removed by doing this, soap the surface to be cleaned with neutral detergent and clean using a tightly wrung out piece of damp cloth. If dirt remains, immerse the piece of cloth into water and cleaning detergent, wring tightly and apply to remove the dirt.


Hope that this post has been helpful and we are always available for help if you need to contact us.

Cliff Notes On How To Navigate M2SYS Software Licensing




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Software And Hardware Installation Can Be Confusing

At times, software and hardware installation can seem confusing.  Not only do you have to spend time identifying how software can benefit your business and which software and hardware would do the best job at the most affordable price, then you have to figure out how to load the software on your server and client (PC) post-purchase so that it works effectively.  There are probably occasions where you may have to call or e-mail technical support just to get the software working properly which eats up time from your schedule and can be frustrating.  We hope that this blog post can avert problems with licensing your software and provide you with a seamless installation.

P.S. – At the end of this blog post, we assembled a Glossary of Licensing Terminology.  Words marked with a * next to them are defined in the Glossary.

Tips On A Successful Client And Server Licensing Experience

In order to use M2SYS hardware and software, a license (LID)* must be generated either for the client (PC)/server or both.  We thought it might be helpful to take a moment and explain how licenses are generated, why they are needed and how to navigate the M2SYS License Page.*

Client (PC) software can be licensed in the following ways:

  1. If the client and server are running on the same PC, the client is automatically licensed by the server.
  2. M2-EasyScan Fingerprint Reader – licensed automatically by the internal code within the device.
  3. M2-S Fingerprint Reader – when prompted by a software license screen*, type the LID from underneath the device.
  4. M2-FV Finger Vein Reader and M2-PV Palm Vein Reader – license generated on the M2SYS License Page.

Server software can be licensed in the following ways:

  1. Connect a USB Smartlock.*
  2. Generate a license ID from the M2SYS Licensing Page.

Here are some tips that can make licensing and your installation a little easier:

Tip #1 - Let’s start with the most important tip – make sure to thoroughly read the installation guide(s) and the license page information first before attempting to generate licenses.  Installations will go much smoother if you take the time to go over this information prior to loading the software and connecting the hardware.

Tip #2 – DO NOT plug in the hardware (fingerprint, finger vein or palm vein reader) before installing the software.  Wait until you have started installing the software which will prompt you when it is time to plug in the hardware.

Tip #3 – If you need to generate a license from the M2SYS Licensing Page, make sure that you type it correctly into the prompt during installation.  To help prevent typing errors, use your mouse cursor to highlight the installation ID* and copy and paste it into the license page.  Repeat the same procedure to get the generated license ID back into the software license form.

Tip #4 – If you rename or replace a client or a server, this causes previously generated licenses to become null and void.  You must generate a new license upon renaming or replacing a server or a client.

Glossary of Terminology

  1. License ID (LID) – code used to activate M2SYS client or server software.  Can come from biometric device (client only) or M2SYS license page (client or server).
  2. Installation ID Machine-specific code displayed in M2SYS software after installation.  Used to generate license ID on M2SYS license page.
  3. M2SYS License PageWebpage which can be used to generate a client or server license ID by entering an installation ID.
  4. USB SmartlockUSB dongle which will activate the software when connected to a computer running M2SYS server software.
  5. Software License ScreenThe form where you are prompted for license activation within the M2SYS software.  The installation ID and license ID are displayed and entered here.  In the client software, this form automatically pops up when a biometric operation is attempted and the client software requires activation.  In the server software, this form is accessible via the M2SYS biometric server entry in the Windows Control Panel.

We offer these tips to make your life easier and your experience with our software pleasant and positive.  If you are still experiencing problems, you can always call our support team or visit our support portal at

Do you have any suggestions on how we can make licensing our software and hardware easier and more efficient?  Please leave us a comment below.


Eliminate The Hassles Of ID Cards And PIN Codes With Biometric Identification Solutions

Please enjoy this guest blog post from our Partner, Horizon Software.  Horizon Software International is an innovative global leader in software, services and technologies for food service operations. The company, a Microsoft Gold Certified Partner headquartered near Atlanta, GA, offers comprehensive food service solutions including Point of Service (POS), inventory management, menu planning, procurement, production, digital signage, temperature management, integrated vending, and more.

This post was written by Amy Huff, SNS, Vice President, Marketing at Horizon Software.

Many schools are realizing that biometric identification is no longer a high-tech futuristic concept and that it can significantly increase serving line speeds in the cafeteria.  Biometrics is a practical and affordable method of identification, removing the drawbacks associated with forgotten PINs, lost cards, and the potential for misuse due to bullying and other factors.

There are significant benefits to using biometrics for student identification:

Improve efficiency – Serving line speeds improve significantly when using biometrics rather than traditional identification methods. With biometrics, schools are able to avoid backed-up lunch lines due to misplaced cards or forgotten PIN codes.  One school system tested PIN pads versus biometrics and found that biometric identification was two minutes faster per 100 transactions.  With school cafeteria lines processing hundreds or thousands of students, those minutes really add up and make a difference in overall line speed.

Save time and money – A school’s staff no longer has to spend valuable time reissuing PIN codes and replacing forgotten, lost or stolen swipe cards.  And, it’s not just time they are saving; schools also no longer have the cost of producing the cards.

Boost security and protect privacy – Unlike ID cards and PINs, students cannot steal another student’s biometric template to gain access to another student’s account.

With all these benefits, why aren’t all districts using biometric technology?  The answer is that the biggest obstacle to using biometric technology is the misconception parents have in regard to what biometric technology is.

The misconception that students are being fingerprinted often hinders the adoption of this form of identification.  It is important to convey to school districts that particular care has been taken to ensure personal privacy.  Fingerprint images are NOT stored and the data is stored in a proprietary format, using secure encryption.

Instead of storing fingerprint images, the system stores only templates that are a numeric representation of the individual fingerprint.  Templates can be used for matching, but the actual fingerprint cannot be reconstructed.  Schools can rest assured that fingerprints are not stored anywhere and fingerprints cannot be recreated from the encrypted digital templates.

Beyond conveying this to school districts, it is even more important that the school districts communicate to parents when implementing biometric solutions.  Once they realize their children are not being fingerprinted and that this technology makes it very difficult for another student to gain access to another’s meal account, it is easy for them to see the benefits.

Fingerprint recognition is becoming the recommended method for education environments in secondary schools because it is reliable, cost-effective, easy to use, and secure.