Webinar Recap – How Palm Vein Biometrics can Help Strengthen PCI and Workforce Management Compliance

How to use palm vein biometrics to strengthen PCI and workforce management complianceYesterday, Fujitsu and M2SYS hosted a webinar on how palm vein biometrics can help strengthen PCI and Workforce Management (WFM) Compliance. We discussed some common challenges that PCI and WFM non-compliance create as well as how businesses need to identify technology applications that will help to lower risk and create efficiencies.  In addition, we covered discussed how palm vein biometrics can:

 

1.  Replace complicated passwords with a palm scan

2.  Increase record storage security

3.  Establish significant cost savings

4.  Stop employee buddy punching

5.  Improve productivity

6.  Create a concrete audit trail

7.  Reduce payroll errors

8.  Strengthen labor law adherence

A copy of the slides are available on SlideShare by clicking here.  If you would like to hear an audio recording of the webinar, please click on the video below:

 

Does Being Overly Productive Absolve an Employee from Time Theft?

Does employee productivity justify time theft?The negative effects of employee time theft on a company are well documented.  Time theft not only drains profits but it can also lower employee morale, stifle accountability and damage loyalty.  Despite these facts, employees who are overly productive at work may feel that they are entitled to occasionally sneak a couple of extra minutes here and there on breaks or during working hours because they more than make up for it through high productivity.  Their philosophy about time theft is rooted in the misconception that performance above and beyond standard job responsibilities and exceeding established expectations is somehow entitlement to steal time.

Not only is this a fallacy and a ridiculous justification of time theft, but what these employees may not realize is the ripple effect that this type of rationalization can have on other staff through the power of influence.  Overly productive employees tend to be role models within a working environment by setting a good example and proving that with dedication, focus and determination, goals can be met and exceeded.  As role models, they are closely watched by other employees who want to be successful and move up the ladder, mimicking their habits and copying their actions with the hope that it will help them to become more productive too.  However, if a model employee sets an example that occasional time theft is earned by being overly productive, they send the wrong message to others that may be following in their tracks exacerbating the problem and multiplying the negative effects in can have on a company.

As we stated in a blog post last month and a recent White paper on the detrimental effects of time theft,

If everyone in a 100 employee organization took a 15 minute extended lunch each day, that would equate to 1,200 free vacation days per year.”

Justifying employee time theft due to high levels of productivity is a dangerous practice because of the impression that it can leave on other employees and ultimately the negative repercussions it creates for a company.  Instead, be proactive about publicly recognizing and rewarding employees for exceeding expectations to set an example that outperforming goals while following the rules is ethical and a strong motivator to quickly advance in a career.  Work quickly to quash employee habits that center on strong production but occasional time theft so they do not spread to others.

What strategies have you used to stop time theft from highly productive employees?

Free Webinar – How to use Palm Vein Biometrics to Strengthen PCI and Workforce Management Compliance

Free webinar on using palm vein biometrics to strengthen PCI and workforce management complianceM2SYS and Fujitsu will be offering a free webinar on August 30th from 2:00 to 2:30pm EST, 11:00 to 11:30pm PST on how palm vein technology can help to strengthen workforce management and PCI compliance.  The webinar will cover how using biometric palm vein technology to strengthen compliance can: help replace passwords with a palm scan, increase record storage security, establish significant cost savings, stop employee buddy punching, improve productivity, create a concrete audit trail, reduce payroll errors and strengthen labor law adherence.

The webinar is geared towards retail compliance officers and human resources/workforce management professionals but is applicable to anyone who would like further education on how vascular biometrics can help to strengthen compliance, lower costs and increase productivity.  For more information and to reserve your spot for this 30 minute webinar please click here.

Can Biometric Technology Bring Law and Order to the Wild West Of Retail?

Welcome to the Wild West of Retail

In these Wild West days of personal identification and loose security in retail, employees and customers can easily get away with pretending to be someone else or effortlessly take advantage of insecure store policies:

Running late and need someone else to clock you in?  No problem, just call a work buddy and they can take care of it for you.

Need an override on a transaction but the manager is busy?  No worries, grab their keys/ID card/PIN and take care of it yourself.

Out of razor blades for shaving?  Just grab a box from the storage room at work, no one will ever notice and besides, your employer will write it off as shrink.

Stole something and want to return it without a receipt? That’s easy at a store that doesn’t have a strict return policy.

More and more retail establishments are recognizing that plugging holes in the cracking dam of their internal infrastructure lowers costs, raises profits, boosts operational efficiencies, strengthens role based security and tightens audit trails.

Biometrics Is Changing The Landscape

There is a new identity sheriff in town that is transforming the workforce management and retail point of sale environment and the shiny silver badge says “biometric technology”.  Biometric technology identifies an individual by their physiological characteristics and makes it virtually impossible to assume the identity of someone else.  Retailers are belt tightening by enhancing internal security measures and incorporating biometric identification as part of their overall strategy.  They seek to invest in technologies like biometrics that offer strong potential for high returns on investment (ROI), raise employee productivity, stop buddy punching, reduce shrink and establish employee and customer accountability.

Biometrics offers all of these advantages and its practical and affordable applications to stem the tide of waste, corruption and fraud is quickly spreading across the retail landscape.

Biometrics Is Affordable And Helps Save The Environment

Despite the preconceived notion that a technology which can offer so many benefits has to cost an arm and a leg to use, biometrics also surprises many who realize that it is affordable and maximizes long term ROI.  It’s important to ascertain the long term ROI in a workforce management or retail point of service technology for your business before investing in it.  While it may be tempting to be drawn towards identification technologies that have an initial lower cost, most often these technologies actually end up costing you more in the long run due to the cost of ongoing maintenance or replacement cards and scanners.

In addition, biometric technology reduces plastic waste and lowers energy consumption to maintain civic environmental responsibility and maintain a “Green” identity.

The Future Of Biometrics In Retail

Keep biometric identification technology in mind when researching technological enhancements and upgrades to your retail business.  There are many resources to find biometric software platforms and hardware that can be customized to meet a business owner’s unique needs to ensure that it works 100% of the time when identifying an individual.  Although adoption of biometric identification technology in the U.S. retail market has been slow to develop, as word spreads about its benefits it will become more mainstream and widely adopted.

 

The Top 5 Reasons You Should Not Use Biometric Technology

Despite the numerous benefits that biometric technology brings to the table for the many vertical markets that it serves, there are some reasons to NOT use biometric identification technology.  May seem strange for a biometric software developer to be listing reasons to not use their technology, but bear with us as we explain some reasons that biometrics just may not be the technology that can help your business.

 

Reason #1 – You do not understand how biometric technology works.

We will be the first to tell you that if you have not done your homework and proper due diligence on how biometric technology works and which software and hardware application is best suited for your business then it probably is not a good idea to use it.  As with any investment in technology, businesses should spend time researching options, asking questions, reading case studies, engaging with others that currently use the technology, and evaluating long term return on investment (ROI) potential.

After completing adequate research, you may find that biometrics is not best suited for your needs.  However most businesses discover that when weighed against the alternatives, biometrics is usually the most efficient and secure identification technology that offers the highest potential for maximum ROI.

Reason #2 – You think that biometric technology is a passing fad that will soon be replaced with yet another more technologically advanced identification.

The simple truth is that biometric identification technology is here to stay and will be around for a long time to come.  Whether it’s for time and attendance/workforce management, healthcare, banking, membership management, public safety or point of sale biometrics has continued to spread throughout many vertical markets and is increasingly recognized for the many benefits that it brings to businesses and governments that use it.  Furthermore, the global biometric market is expected to grow at a compound annual growth rate of 23% through 2013.

Biometrics is the only identification technology that can verify with near absolute certainty the identity of an individual.  As word spreads of the tangible benefits that biometrics offers and the truth about how the technology works becomes more understood, expect to see more deployments for businesses that wish to invest in a technology that establishes the efficiencies that they expect.

Reason #3 – You like losing 2 – 4% of your payroll each year to payroll error rates and time theft.

Employee time theft costs U.S. employers hundreds of billions of dollars per year and among the most egregious of time theft practices is buddy punching.  Buddy punching is a preventable facet of time theft and biometric technology is the perfect solution, eliminating the ability of employees to clock in and out for a colleague and significantly increasing productivity as a result.  Plus, biometrics is more secure and efficient than ID cards or personal identification numbers (PINs), helps to save the environment and ensures compliance with labor tracking laws.

Reason #4 – Security and safety of your employees is of no concern.

One of the major problems that barcode ID cards and PINs present is that they can be swapped, shared or stolen.  For example, barcode cards can be stolen and used for unauthorized access to secure areas of a business, jeopardizing the safety of other employees and acting as a catalyst for theft of merchandise, information or other assets.  Biometrics relies on human physiological characteristics for identification which can’t be swapped, shared or stolen creating a more safe and secure environment for you and for your employees.

Reason #5 – You don’t really care if anyone is held accountable for anything at anytime.

Of the many benefits that biometric identification technology offers its end users, establishing accountability is perhaps one of the top reasons to use it.  If the identification system you are using is archaic, subject to malfeasance and corrupting your staff by tempting them to abuse it for their own gain then why not consider incorporating a system that removes these inadequacies?  Biometric technology also ensures that there is a clear audit trail, thereby encouraging responsibility from your employees to act ethically and be accountable for their actions.

Take time to think about some of the problems in your business that biometric technology can solve.  Hopefully this post brought a few reasons to mind on how biometrics can help you.

What are some other reasons that biometrics would not be a benefit to your business?  Be creative…